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Occasional Contributor
Posts: 6
Registered: ‎12-29-2020

code 1681 MX922 duplicate cartridges

just appeared as I tried to print. I have not changed anything. Tried to reseat, remove replace tanks to no avail. Any thoughts??

Esteemed Contributor
Posts: 3,479
Registered: ‎11-19-2017

Re: code 1681 MX922 duplicate cartridges

[ Edited ]

Greetings,

https://support.usa.canon.com/kb/index?page=content&id=ART172351

 

Error 1681 Specific:

 

Canon : PIXMA Manuals : MX920 series : 1681

 

See this KB for more detais:

 

Canon Knowledge Base - Reseat or Replace the Print Head on a PIXMA MX722, MX922

 

 

~Rick
Bay Area - CA
~6D2(v1.1.0) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100 ~ImageClass MF644Cdw ~LBP622dw
Occasional Contributor
Posts: 6
Registered: ‎12-29-2020

Re: code 1681 MX922 duplicate cartridges

just installed a new print head & I got the same code (1861) more than one cartidge is detected. Turned printer off then on  -support code B200 - contact servce center

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Product Expert
Posts: 3,800
Registered: ‎07-28-2014

Re: code 1681 MX922 duplicate cartridges

[ Edited ]

Hi daisysmom,

 

Your PIXMA MX922 would require service.  You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002 weekdays and Saturdays after 11 AM ET (8 AM PT) Let them know you have been working with technical support and the Canon Upgrade Program was offered.


 

 

 

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Occasional Contributor
Posts: 6
Registered: ‎12-29-2020

Re: code 1681 MX922 duplicate cartridges

Ended up finding duplicate on Market place that works
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