03-08-2017 02:35 PM
Purchased canon mx922 off amazon because I was let to beleive it was cloud compatible which is only a half truth. Work great as a printer but forget the scan feature. Will not work with Chrome OS . Please tell your customers this.
08-15-2019 03:56 PM
Press the MENU button.
The menu screen is displayed.
Select Web service, then press the OK button.
Select Web service setup, then press the OK button.
Use the button to select Cloud settings, then press the OK button.
Select Google Cloud Print setup, then press the OK button.
Use the button to select Register with Google Cloud Print, then press the OK button.
If you have already registered the machine with Google Cloud Print, the confirmation message to re-register the machine is displayed.
When the confirmation screen to register the machine is displayed, use the button to select Yes, then press the OK button.
Use the button to select a display language on the print setting screen of Google Cloud Print, then press the OK button.
The confirmation message to print the authentication URL is displayed.
Load A4 or Letter-sized plain paper.
Press the OK button.
The authentication URL is printed.
Ensure that the authentication URL is printed, use the button to select Yes, then press the OK button.
Perform the authentication process using the web browser on the computer or the mobile device.
Access to the URL using the web browser on the computer or the mobile device and perform the authentication process following the on-screen instructions.
Perform the authentication process with your Google account which you have gotten in advance.
When the message that the registration is complete is displayed on the LCD of the machine, press the OK button.
When authentication process is complete properly, the registration items are displayed. When authentication process is complete, you can print the data with Google Cloud Print.
When authentication process is not complete properly and the error message is displayed, press the OK button. When the confirmation message to print the authentication URL is displayed, print the authentication URL, then perform the authentication process on the computer again.
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08-15-2019 04:01 PM
I tried that process several times, but the printer won't connect. It gets stuck at step 8 every single time.
I found a few articles that suggested changing the DNS IP address from automatic to manual, and tried that as well, but no luck, still can't register with cloud print.
Any other ideas?
08-20-2019 02:05 PM
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below: