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canon mx492

ddubs7114
Apprentice

I'm using an HP laptop with my printer.  I keep getting message "can only print from apps" when my doc won't print.  Pls help

 

1 REPLY 1

shadowsports
Legend
Legend

Greetings,

Can you pplease provide the following information:

 

Model of your HP laptop

 

Operaing system and version (Windows 8.1, 10), (32 or 64bit)?

 

Printer is connected via?  (how)

 

MX490/492 Drivers/Downloads

 

 

~Rick
Bay Area - CA


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