03-07-2019 01:47 PM
I recommend performing a print head alignment. Please click HERE for the steps.
If the quality does not improve and the alignment, troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).
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