Canon Community Canon Community

New Contributor
Posts: 1
Registered: ‎04-16-2020

canon MG297

hi, im using canon MG2970 printer, and it seem like it doesnt detect to my window 10 computer.

tried to ON/OFF the power button of the printer and still doesnt work



the ON/OFF button is ON

the alarm light in ON (no blinking)


are you able to help troubleshoot? 

Posts: 150
Registered: ‎08-20-2018

Re: canon MG297



Welcome to The Canon Forums, and thank you for your inquiry!


We appreciate your participation, however, we need to let you know that the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.


If you live outside the United States, to go: and select your country or region for your support needs.


Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement