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can't print 4 x 6 paper

georomo98
Apprentice

Just a few days ago, I printed some labels that were on a 4 x  6 sheet.  Everything turned out fine.  Today I want to do the same thing, only with a different label.  I used Avery's template that matches my labels.  When I tell the printer that I am using 4 x 6 paper in the multipurpose drawer, it doesn't recognize the size.  I don't know why it worked two days ago and not now.  

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi georomo98,

 

What model Canon printer do you own?

 

What version of Windows is installed on your computer?

 

If you are using a Mac, what version of OSX is installed?

 

Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. For a quicker response, please use the link below to reach our Technical Support Team:

https://mycanon.usa.canon.com

 

 

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