Greetings...
No JAM... but printer obviously thinks there is one.
All you can do it follow these steps:
https://ugp01.c-ij.com/ij/webmanual/ErrorCode/MX490%20series/EN/ERR/1303.html
If that doesn't resolve, the printer will require service or replacement.
~Rick
Bay Area - CA
~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
