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Wired LAN Printing/Scanning Problem with MF8380Cdw

GB123
Apprentice

My new MF8380Cdw functions well when it is connected through USB. However, I have not made it to print/scan through wired LAN connection. I have tried on multiple HP notebooks with Win7 64-bit. I have tried turning Windows firewall off. I have McAfee VirusScan Enterprise 8.7i installed which does have a firewall with it. I have also tried turning off the OAS. With all the possible combinations tried, so far no luck.

1 REPLY 1

Deborah
Enthusiast

Hello GB,

 

Based on the details provided, assistance via our live technical support group is recommended.  Please contact us here.

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