08-03-2015 12:22 PM
MX 870 is not printing after upgrade to Windows 10. Uninstalled and reinstalled all the drivers and tried wired and wireless conections. Reviewed settings on printer. Canon Network Tool will see the printer on the network but canot connect with it.
Solved! Go to Solution.
08-03-2015 07:19 PM
Hi! Yes, the MP driver installs without error messages:
Canon MX870 series
Network Setup of the Printer :
Canon MX870 series Printer (Copy 1)
Port Name :
Network Setup of the Scanner :
Canon MX870 series(00.1E.8F.EF.7D.9C)
Network Setup of the Fax :
Canon MX870 series FAX (Copy 1)
Port Name :
It wil not then print a test page, the status of the print job is blank after several minutes.
08-11-2015 01:08 PM
I now have three printer drivers installed and the WS will print, though printer not connected error appears and it takes much longer for the file to spool. Better than no printer at all.
08-14-2015 12:58 PM
After much troubleshooting and working with other network printers, the problem lay in Windows 10 changing my network settings. Once joined to the Home Group again and a firmware update on the wired router, all is well.