Canon Community Canon Community
 


Reply
Occasional Contributor
Posts: 6
Registered: ‎11-06-2014
Accepted Solution

Win 8.1 driver for my MX870 printer

Just got a new Dell with Windows 8.1. When I plugged in my MX870, Windows installed a driver. The driver for printing seems similar to the Canon original driver I got 2-3 years ago and installed on my old Dell running Vista.

 

But, I don't see a Canon driver for scanning with the MX870. I do see the lame Windows Fax and Scanner applet, but that really is lame.

 

I see that the Canon web page has a Windows 8 driver for the printer. So, always cautious about installing anything- I presume I should uninstall the driver that Windows 8.1 installed, then install the driver on the Canon web site?

 

If so, should I install the driver with the printer NOT connected to the computer?

 

thanks,

Joe

Product Expert
Posts: 1,989
Registered: ‎10-17-2012

Re: Win 8.1 driver for my MX870 printer

Hi JoeZ,

 

You don't have to uninstall the drivers that were already installed by Windows; you can just download and install the latest drivers for the printer from the Canon USA website.  Please click here to go to the Drivers and Software page for the PIXMA MX870.  Once on the initial download page for your model, please do the following:

 

1. Verify that the operating system detected in the "OPERATING SYSTEM" drop-down menu is correct, and if it is not, please click the drop-down menu to select your operating system.

 

2. Next, please click on the red arrow next to the "RECOMMENDED FOR YOU" section and click the MP drivers file. When you do, a red DOWNLOAD button will appear. Please click on the checkbox below the DOWNLOAD button, then click the red DOWNLOAD button to begin the download. The time for the download process may vary depending on the speed of your Internet connection and the size of the file being downloaded.

 

Once you have downloaded the MP drivers file, please follow the steps above to also download the rest of the software for the printer, except in Step 2 you will want to click on the red arrow next to the word SOFTWARE to display and download the software.

 

Hope this helps!

 

This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Occasional Contributor
Posts: 6
Registered: ‎11-06-2014

Re: Win 8.1 driver for my MX870 printer

Ramona, thanks a million! I really like the MX870 printer and glad to have its features back.
Joe
New Contributor
Posts: 1
Registered: ‎01-06-2015

Re: Win 8.1 driver for my MX870 printer

I'd like to introduce you a automatical driver updating tool.DriverTuner. It is created to save your time resolving driver problems by providing you with a single, automatically tool. It is  compatible with Windows 7/8/8.1, with it you can get Win 8.1 driver for my MX870 printer easily.

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement