11-06-2014 06:48 PM
Just got a new Dell with Windows 8.1. When I plugged in my MX870, Windows installed a driver. The driver for printing seems similar to the Canon original driver I got 2-3 years ago and installed on my old Dell running Vista.
But, I don't see a Canon driver for scanning with the MX870. I do see the lame Windows Fax and Scanner applet, but that really is lame.
I see that the Canon web page has a Windows 8 driver for the printer. So, always cautious about installing anything- I presume I should uninstall the driver that Windows 8.1 installed, then install the driver on the Canon web site?
If so, should I install the driver with the printer NOT connected to the computer?
Solved! Go to Solution.
11-10-2014 02:03 AM
You don't have to uninstall the drivers that were already installed by Windows; you can just download and install the latest drivers for the printer from the Canon USA website. Please click here to go to the Drivers and Software page for the PIXMA MX870. Once on the initial download page for your model, please do the following:
1. Verify that the operating system detected in the "OPERATING SYSTEM" drop-down menu is correct, and if it is not, please click the drop-down menu to select your operating system.
2. Next, please click on the red arrow next to the "RECOMMENDED FOR YOU" section and click the MP drivers file. When you do, a red DOWNLOAD button will appear. Please click on the checkbox below the DOWNLOAD button, then click the red DOWNLOAD button to begin the download. The time for the download process may vary depending on the speed of your Internet connection and the size of the file being downloaded.
Once you have downloaded the MP drivers file, please follow the steps above to also download the rest of the software for the printer, except in Step 2 you will want to click on the red arrow next to the word SOFTWARE to display and download the software.
Hope this helps!
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01-06-2015 02:39 AM
I'd like to introduce you a automatical driver updating tool.DriverTuner. It is created to save your time resolving driver problems by providing you with a single, automatically tool. It is compatible with Windows 7/8/8.1, with it you can get Win 8.1 driver for my MX870 printer easily.