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New Contributor
Posts: 2
Registered: ‎12-14-2017

White line in the middle of my photo scans

I keep scanning photos and I see a hazy white line if the middle of the photos. Printer is brand new so scanner isn't dirty or anything. Thanks in advance for your help! This is the Pixma 8020

New Contributor
Posts: 2
Registered: ‎01-17-2018

Re: White line in the middle of my photo scans

If you solved this would you let me know how, thanks
New Contributor
Posts: 2
Registered: ‎12-14-2017

Re: White line in the middle of my photo scans

I talked to a technical person and in the end they said it was a defect in the scanner and advised that I return it from where I got it. I did and purchased another canon pixma and have had no problems with the new one.
New Contributor
Posts: 2
Registered: ‎01-17-2018

Re: White line in the middle of my photo scans

Thank you so much for replying so quickly.

 

I will take mine back then, only bought it Sunday so should have no problem getting a replacement.

 

Susan

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