Canon Community Canon Community
 


Reply
Occasional Contributor
Posts: 8
Registered: ‎09-06-2015
Accepted Solution

What to do with non-functioning printer?

I bought a PIXMA MG5620 almost exactly two years ago.  It worked fine, until it didn't all of a sudden a couple of weeks ago.  Printer Support staff could not really diagnose the problem from error code B203, gave me some BS busywork to try and fix it, and when that didn't work, said it couldn't be repaired. 

 

Now I've received a new printer--at a discount from their loyalty program.  What to do with the old printer?  Can it really not be fixed?  We have a good electronics recycling program here, but really...a two year old printer can only be recycled?

Honored Contributor
Posts: 6,175
Registered: ‎11-13-2012

Re: What to do with non-functioning printer?

Unfortunately, in today's manufacturing world, the answer is yes. Production lines can be created so that relatively unskilled personnel can assemble piece-parts.

 

Diagnosis and repair require skilled personnel.

 

You can buy new printers for basically the cost of the ink cartridges included in the box.

 

 

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LR Classic
Occasional Contributor
Posts: 8
Registered: ‎09-06-2015

Re: What to do with non-functioning printer?

*sigh* That's basically the response I got from Tech Support.. I was shopping for a better answer. At least we have a good electronics recycling program here. Thanks.
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement