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New Contributor
Posts: 1
Registered: ‎04-28-2020

Unwanted 2-sided printing on MX922

I do not want 2-sided printing.

On the printer I went to Printer Settings > two-sidedPrintSetting and then selected 1-sided.

However, it continues to print on both sides.

Is there a way to fix this?

Highlighted
Product Expert
Posts: 91
Registered: ‎11-21-2018

Re: Unwanted 2-sided printing on MX922

HI nickkeys,

 

We would be happy to assist with the issue that you are having. The device that you are printing from will control what the printer will do with the print. To assist further we would need some additional information. If you could reply to this message with the information below, we will be able to provide trouble shooting steps.

 

  1. What version of the Mac or Windows operating system are you using on your computer?
  2. WHat program are you printing from?
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