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Unable to send email with attachment after scanning through mobile app

kanchan
Apprentice

Hi, i just purchased MX492 model printer and it is all working fine when i access it from laptop. However, while using mobile app, it doesnt let me send email as an attachment. 

 

"Send" button is always disabled so i couldnt send it. I use iphonex. Is there a way i can fix or do i need to try a different printer model?

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi kanchan,

 

Are you able to save the image to your phone first and then send it via email?

 

Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. If this is an urgent support need, please use the link below to reach our friendly Technical Support Team:

http://Canon.us/ContactLI

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