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New Contributor
Posts: 3
Registered: ‎03-20-2020

Unable to open drivers

This is the message I get every time I try to open my drivers! Pixma MX490, Windows 10 laptop

 

 

Warning: Potential Security Risk Ahead

Firefox detected a potential security threat and did not continue to 192.168.1.138. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

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Reputable Contributor
Posts: 858
Registered: ‎11-13-2019

Re: Unable to open drivers

Hi mamamia.

 

For directions on registering the printer's security certificate, refer to the following article in Canon's Knowledge Base:

https://support.usa.canon.com/kb/index?page=content&id=ART163055

 

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