Canon Community Canon Community
 


Reply
New Contributor
Posts: 1
Registered: ‎06-09-2018

Unable to Scan without Sizing Error

Canon MX430 on my Mac OSX v 10.7.5 cannot print without at error with the text "Scanning cannot be performed unless the size is increased to 4 x 4 mm (0.16 x 0.16 inches).". I have changed the size but the error keeps popping up. How to fix?

Product Expert
Posts: 350
Registered: ‎01-20-2016

Re: Unable to Scan without Sizing Error

Hi douglasfir,

 

A scanning program is included with the printer programs, and may already be installed on the computer.

  1. Press the Search icon in the upper right of your screen.

  2. Type "IJ Scan Utility" in the search box.

  3. Open IJ Scan Utility.

  4. Place your original.

  5. Press either the "Photo" or "Document" button.

The image should be sized normally.

 

This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement