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New Contributor
Posts: 1
Registered: ‎04-05-2015

UPO (Unidentified Plastic Object)

[ Edited ]

I have a pixma 6320 and the screen is showing an error code 6000. I opened it up and found this white piece lodged behind the cartridge. Any idea where this goes inside? thanks 20150405_141802.jpg

Product Expert
Posts: 1,989
Registered: ‎10-17-2012

Re: UPO (Unidentified Plastic Object)

Hi ryno6000,

 

Since a piece has come out of the printer and the printer is displaying a 6000 error, we recommend having the unit serviced to resolve the issue. Please call or email us using one of the methods on the Contact Us page for further assistance.

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