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Turn Enable bi-directional support on in the printer's Properties dialog box.

weberdj
Apprentice

I recently installed Windows 8.1.  ever since, I get the following error message

 

Cannot communicate with the printer.
Turn Enable bi-directional support on in the printer's Properties dialog box.

 

I've looked for the bi--directional support on the printer's dialog box, but to no avail.  Can someone help me?

 

 

21 REPLIES 21

shermanpl
Apprentice

i cant turn on enable bi directional support

dhanunjay33
Apprentice

Hello,

       I am having the issue as 'Turn Enable bi-directional support on in the printer's Properties dialog box.' .I am using Canon mp287 printer in Windows 7. I tried to enable Bi-directional support but it is in disable mode.May I know the solution plz.Untitled.png

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