Trying to use OCR SOFTWARE. I have a Canon mx922 all-in-one printer.

[Billscanon]

 When i select s file in -image Garden - to convert using OCR and right click, the OCR function in the drop down is grayed out. What is the prblem?

[Jason]

Hi!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

[canon_for_life]

I use Mac OS X 10.12.2 operating system.  I'm trying to scan a text document on a Canon Pixma mx922 printer, and would like to use OCR to covert to a Word document that can be edited.

"Canon_for_life"

[Patrick]

Please use the following link to the PIXMA MX922's On Line Manual to view the OCR process: http://ugp01.c-ij.com/ij/webmanual/ScanUtility/M/MX920%20series/1.1/EN/SU/Su-100.html

[Patrick]

Please use the following link to the PIXMA MX922's On Line Manual to view the OCR process:

http://tinyurl.com/jq4shj6

[canon_for_life]

No.  I did the setup as shown in the instructions.  My image scan version is 1.1.1.

When I dowloaded the software from the canon web site, it remains at 1.1.1. although it indicates newer versions on the web.

[Michael]

Hello.

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

[canon_for_life]

I down loaded the "My Image Garden" software since it was on the example on a previous post.  Scan from "My Image Garden" opens up the same scanner options as the IJ-scan software.

It saves a PDF which does successfully do OCR with the usual single character changes in some words.

[canon_for_life]

Problem solved---scan within "image garden"  PDF is saved which can be edited.