Trying to set up my MX922 Fax via router/modem and phone # set up thru my tv/internet provider.

[Jason]

Hi, Rcorder!

To ensure the most accurate information is provided, we will need to know the version of Windows or Mac in use.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

[Rcorder]

Windows 8.1 on Latop

[Patrick · Accepted solution]

Hi Rcorder,

To install the unit for use over your network wirelessly:

1. Press the <Menu> button on your PIXMA MX922.

2. Select Setup and press the <OK> button.

3. Select Device settings and press <OK>.

4. Select LAN settings and press <OK>.

5. Select Wireless LAN setup and press <OK>.

6. Select Other setup and press <OK>.

7. Select Advanced setup and press <OK>.

8. Follow the on screen prompts to complete the setup.

Next, please download the latest driver for your PIXMA MX922:

1. Visit Canon's website at: http://www.usa.canon.com/cusa/support/consumer

2. Type PIXMA MX922 in the "Enter Your Model Name" box and click GO.

3. On the Support page for your unit, click the 'Drivers & Software' link in the middle of the page.

4. Under Recommended Downloads, please click on the MX920 Mini Master Setup.

5. If you agree, please select the checkbox next to "I have read and agree to the terms of the Disclaimer and wish to continue with the download".

6. Click on the Download button.

7. A File Download box should appear. When it does, select Save.

8. When the Save As box comes up, close all windows.

9. Once the download is complete, open the Downloads folder.

10. Double click the [mast-win-mx920-1_0-ucd.exe] file.

Files will extract. Follow the prompts and the installation will complete.

[Rcorder]

Thanks Patrick.

[ailika55]

Fax was working fine when using Fios, once I switched to Optimum my fax has not worked. I keep getting a Line Busy message I even tried faxing the number Canon had to test the fax and received the same print out that the Line Busy. your help will be greatly appreciated.