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New Contributor
Posts: 1
Registered: ‎12-18-2017

Thick Black Line

My Canon MG6821 PIXMA is printing a thick, black, vertical line when I scan and copy. I've cleaned the glass plate which did not resolve the issue. Please advise. Thanks. 

Product Expert
Posts: 1,848
Registered: ‎07-28-2014

Re: Thick Black Line

Hi kparkerslmc,

 

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

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