12-18-2017 05:36 PM
My Canon MG6821 PIXMA is printing a thick, black, vertical line when I scan and copy. I've cleaned the glass plate which did not resolve the issue. Please advise. Thanks.
03-12-2018 07:15 AM
Hi kparkerslmc,
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.