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Thick Black Line

kparkerslmc
Apprentice

My Canon MG6821 PIXMA is printing a thick, black, vertical line when I scan and copy. I've cleaned the glass plate which did not resolve the issue. Please advise. Thanks. 

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi kparkerslmc,

 

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

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