04-17-2017 12:56 PM
I was trying to print IRS Form 4868 from a pdf on the web. An inch of margin was added to the top of the pdf causing the bottom of the page to get cut off when printed. I called Cannon support and the guy said it was probably Chrome. I suspected he was blaming the other guy, but thought of a way to test it. I downloaded the Form 4868 to my pc, the clicked on it to display it. I clicked the three dots (upper right corner, Windows 10), selected print, and it printed correctly, without the extra inch of margin at the top, and with the bottom of the page complete.
08-03-2017 02:12 PM
02-02-2018 10:41 PM
03-09-2018 10:57 PM
Had the same problem.
I opened it via a PDF file and checked the printer applicant. On Windows, it sets the default printer to 'XPS Viewer' which tries to squeeze the file together and so the bottom is lost. I changed it to the actual name of the printer (on the drop down list) and it worked. Although everytime I tried to print something, it automatically resets to XPS viewer and so it had to be manually set back every single use.
Worked like a charmed ever since.
07-13-2018 03:46 AM
07-31-2018 02:00 PM
You are full of it. MS Word, MS Publisher, Adobe Photoshop, Adobe Acrobat...none of them will print to within 1/2 inch of the page. Yes, you can use page scaling on a PDF to get it to print the bottom of the page, but that's the only way. I have a mg2950 and an mg 3000. Same issue. These are crappy printers. Blaming everybody else, instead of owning the problem is cheesy.
I'l NEVER buy another canon product again. Hope you enjoy the only $100 you'll ever get out of me.
01-21-2019 08:34 AM