06-02-2016 08:32 PM
06-02-2016 08:51 PM
06-04-2016 01:37 PM
Hello.
The LCD display will enter a power saving state if the unit has been unused for an extended period of time.
However, if the display is always blank, or you get no response with the display when the buttons are pressed there may be an issue with the printer.
Troubleshooting with our support group will be needed to narrow down the cause of your matter. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.
06-04-2016 04:00 PM
Yes, thanks.
I have already contacted Canon support and was advised the printerhad a problem. I will be getting a new one and sending the old one back.
Again thanks
Bob
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.