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New Contributor
Posts: 1
Registered: ‎04-16-2019

TS9160 gets 2,157,52 error

Hi,

I bought a TS9160 a few weeks ago. It is connected wirelessly to my router, as are a Windows 10 PC, a Windows 7 PC and my iPhone.

I can print using any of those devices, but I can only scan using the Canon app on my phone.

I have updated the printer with the latest firmware, and re-installed the latest drivers.

When I try to scan from either PC I get the following error :-

2,157,52

 

I can't see any Event Viewer errors that might be associated with the problem.

Anyone get the same? If so what did you do to fix it?

Thanks, Neil

Moderator
Posts: 77
Registered: ‎08-20-2018

Re: TS9160 gets 2,157,52 error

Hi nsidwell,

 

Welcome to The Canon Forums, and thank you for your inquiry!

 

We appreciate your participation, however, we need to let you know that the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

 

If you live outside the United States, to go: https://global.canon and select your country or region for your support needs.

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