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New Contributor
Posts: 4
Registered: ‎10-18-2018

TS9120 Prints outlines of fonts instead of Solid text

[ Edited ]

My printer started printing outlines of fonts instead of solid fonts and I cannot get it to correct.  I tried printing in black and white and selecting plain paper media.  The test pattern is fine.  The cartriges are new.  The outlines are perfectly formed its just the fonts are hallow white inside the outline and II need solid filled fonts for my texts!  Any help would be appreciated.

Product Expert
Posts: 1,178
Registered: ‎11-19-2018

Re: TS9120 Prints outlines of fonts instead of Solid text

Hi ThumperEX,

 

So we can best assist you, please let us know what version of Windows or Mac OS you are using.

 

Or, if you would like assistance with this matter in real time, please click HERE and in the chat box, ask to speak to a live person. We have chat agents who can assist you, Monday - Friday, 8:00 AM - 8:00 PM EST.

 

We look forward to hearing back from you.

New Contributor
Posts: 1
Registered: ‎04-05-2021

Re: TS9120 Prints outlines of fonts instead of Solid text

has this ever been resolved? I’m having this issue and cannot fix it. I’ve tried a factory reset, still no good. I’m on a mac. The weirdest part is if my wife prints remotely from her office PC it prints perfectly
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Product Expert
Posts: 3,800
Registered: ‎07-28-2014

Re: TS9120 Prints outlines of fonts instead of Solid text

Hi cdingil.

 

Because it prints correctly from your wife's computer, we know that your PIXMA TS9120 is working as it should.

 

What version of OSX is installed on your Mac?

 

Are you using your PIXMA TS9120 wirelessly with your Mac?  or is it connected to your Mac with a USB cable?

 

 

 

 

 

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