Canon Community Canon Community
 


Reply
Highlighted
New Contributor
Posts: 2
Registered: ‎06-17-2020

TS9100 on PC W10 spits blanks with Acrobat Reader DC; works fine with Adobe Acrobat 8 Standard

Test Print is fine. But Adobe Reader DC prints blanks or sparse blurred lines from PDF. Same thing with reinstalled Adobe Reader DC.

 

HELP...it's aldeady trashed almost a ream of quality paper!!!

Highlighted
Moderator
Posts: 1,660
Registered: ‎10-25-2012

Re: TS9100 on PC W10 spits blanks with Acrobat Reader DC; works fine with Adobe Acrobat 8 Standard

Hello!


So that the Community can help you better, we will need to know exactly what model printer you're using (it's usually on the top or front of the unit), any error messages you're seeing, and the way you connect to your printer (USB or WiFi).

Any other details you'd like to give will only help the Community better understand your issue!

If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options. 

If you're outside of the USA, please click HERE to find support options in your country.

Thanks and have a great day!

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement