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New Contributor
Posts: 1
Registered: ‎06-14-2020

TS8320 Printer - Wont Complete Setup

Can anyone help out there?

 

Brand new out of the box - printer seems fine - alignment done - ready to go
Try to open the Canon_IJ setup —says ERROR Enter administrator login details to start this software. I click OK and everything disappears. Round and round for an hour. Try this, online that, driver wont/ isn't needed/ Airprint that

MAC OS 10.13.6 —should work, but the setup installer wont run.

 

Terribly disappointed.
SocialAmigo

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Esteemed Contributor
Posts: 2,224
Registered: ‎11-19-2017

Re: TS8320 Printer - Wont Complete Setup

Greetings,

This is an issue with the settings on your MAC.

 

Permissions, Gatekeeper or the firewall.

 

Start here:

 

Ensure the user you are installing under is an Administrator, not a Standard user.

 

Ensure Gatekeepker or the firewall is set to allow the software to run,.  Apple Menu, System Preferences > Security and Privacy.

 

The software will run after installiation, unless your security settings are not configured properly with the right permissions or security settings.

 

 

 

 

~Rick
Bay Area - CA
~6D2 ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100
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