Printer/Multifunction Support

[SocialAmigo]

Can anyone help out there?

Brand new out of the box - printer seems fine - alignment done - ready to go
Try to open the Canon_IJ setup —says ERROR Enter administrator login details to start this software. I click OK and everything disappears. Round and round for an hour. Try this, online that, driver wont/ isn't needed/ Airprint that

MAC OS 10.13.6 —should work, but the setup installer wont run.

Terribly disappointed.
SocialAmigo

[shadowsports]

Greetings,

This is an issue with the settings on your MAC.

Permissions, Gatekeeper or the firewall.

Start here:

Ensure the user you are installing under is an Administrator, not a Standard user.

Ensure Gatekeepker or the firewall is set to allow the software to run,.  Apple Menu, System Preferences > Security and Privacy.

The software will run after installiation, unless your security settings are not configured properly with the right permissions or security settings.