06-14-2020 12:15 AM
Can anyone help out there?
Brand new out of the box - printer seems fine - alignment done - ready to go
Try to open the Canon_IJ setup —says ERROR Enter administrator login details to start this software. I click OK and everything disappears. Round and round for an hour. Try this, online that, driver wont/ isn't needed/ Airprint that
MAC OS 10.13.6 —should work, but the setup installer wont run.
Terribly disappointed.
SocialAmigo
06-14-2020 11:28 AM
Greetings,
This is an issue with the settings on your MAC.
Permissions, Gatekeeper or the firewall.
Start here:
Ensure the user you are installing under is an Administrator, not a Standard user.
Ensure Gatekeepker or the firewall is set to allow the software to run,. Apple Menu, System Preferences > Security and Privacy.
The software will run after installiation, unless your security settings are not configured properly with the right permissions or security settings.
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