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TS8220 feeding wrong direction

loveithateit
Apprentice

I have a TS8220.  When printing from the bottom cassette, the paper feeds out the rear tray(input tray).  It will not wrap around and go through the printer.  

 

When printing through the rear tray, no problems.  

 

Does anyone have any ideas what may be wrong?

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi loveithateit,

 

Please make sure that the rear cover is closed all the way before printing:

 

 

If you continue to have difficulties, please contact our support group using the following link:

https://mycanon.usa.canon.com

 

 

 

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