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New Contributor
Posts: 2
Registered: ‎10-01-2021

TS8220 error 1851 won't resolve

Instuction says to "Pull out the paper output tray completely and tap (OK)." I have done this many times but nothing changes. I unplugged and restarted. I checked the tray for problems. Nothing works. Any ideas?

New Contributor
Posts: 2
Registered: ‎10-01-2021

Re: PIXMA - MG7520 - support code 1851

I'm having the same problem but it doesn't resolve when I pull out the paper tray and push ok. The messege repeats and I can't get by it. Any thoughts?

Posts: 1,851
Registered: ‎10-25-2012

Re: PIXMA - MG7520 - support code 1851


Welcome to the Canon Forums!


The Forums aren't intended for immediate assistance. If your question is urgent, click HERE to visit your My Canon Account to discover your personalized support options.


If you're outside of the USA, please click HERE to find your support options. 

Product Expert
Posts: 3,935
Registered: ‎07-28-2014

Re: PIXMA - MG7520 - support code 1851

Hi aliceohm,


Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:





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