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New Contributor
Posts: 1
Registered: ‎07-31-2018

TS8120 Printer Won't Print Black Ink

Just purchased a new TS8120, and trying to print from word documents in black and only getting blank pages. It's printed blue and the other colors just not black...suggestions?

Product Expert
Posts: 2,893
Registered: ‎10-16-2012

Re: TS8120 Printer Won't Print Black Ink

Hello.

 

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

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New Contributor
Posts: 2
Registered: ‎04-20-2019

Re: TS8120 Printer Won't Print Black Ink

Unable to locate the "Contact Us" link..?
New Contributor
Posts: 2
Registered: ‎04-20-2019

Re: TS8120 Printer Won't Print Black Ink

I am having the exact same issue.

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