08-01-2018 12:03 AM
Just purchased a new TS8120, and trying to print from word documents in black and only getting blank pages. It's printed blue and the other colors just not black...suggestions?
08-01-2018 11:42 AM
Hello.
Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
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04-20-2019 10:37 AM
04-20-2019 10:38 AM
I am having the exact same issue.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
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RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
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EOS R6 Mark II - Version 1.3.0
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