cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

TS6320 Printer

scorpio54
Apprentice

Hello Everyone,

I've had this printer for close to two years now and haven't had any problems with it until now. I have a Windows 10 64 bit computer that's wired to it.  Tonight I wanted to copy a picture using Glossy Photo paper which I used many times before and never had a problem with it until tonight.  Everytime I put a sheet of the glossy paper through the printer it comes out with a strong orange tint throughout the picture which I end up throwing it away.

 

My question is what could cause this problem practically overnight because I just used the printer two days ago with the same paper and it worked fine?  Any help you can give me will be appreciated.  Thank you

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi scorpio54,

 

Please make sure that all of your ink tanks contain ink.  Let's do a test of your PIXMA TS6320.  Please follow these steps:

 

1.  Press the OK button on your printer.

 

2.  Use the down arrow to select Maintenance and press OK.

 

3.  Select Nozzle Check and press OK.

 

4.  Choose Yes and press OK.

 

A test page will print.

 

Does your test page match the example below?

 

 

Did the black grid print to the right of  |PGBK|  ?

 

Did 2 blue, 2 pink, one yellow and one gray bar print below that?

 

If not, please choose "Also B" and press OK to perform a cleaning.

 

 

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Announcements