Hi firestar818,
Since the cleanings and deep cleanings wont resolve the issue, there may be a issue with the print head.
Since the printer is outside of it's 1 year warranty, you would qualify for the Canon upgrade program.This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.
If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 mon-Sat, 9 AM to 9pm EST. Let them know you have been working with technical support and that the Canon Upgrade Program was offered.
You also have the option to purchase a new print head. You can order parts through our Parts department. Please note that items purchased directly from our parts department are not returnable and there is a chance that it will not correct the issue you are currently experiencing.
For the price and availability of parts, please contact the Parts department below by calling them directly at 1-866-481-2569 between the hours of 9 AM to 7 PM (ET) Monday to Friday.
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