03-13-2019 05:41 PM
I have a TS6020 and I cannot get my printer to print from the front cassette. I get a Support Code 1003 that there is no paper loaded in the cassette. However there is paper loaded in the cassette. The guides are aligned and everything else seems in the tray correctly. I have been unable to find anything online to address this problem. Any help would be appreciated.
03-15-2019 03:43 PM
So we can best assist you, we would need some more information to help narrow down this issue.
We look forward to your reply.
If this matter is time sensitive, please contact Canon at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST.