06-18-2019 05:20 PM
I just installed a new PIXMA TS5100 printer. It seems to be missing the paper output support that keeps the printed pages from falling on the floor. Has anyone else experienced this item missing? How do you go about getting another one? TIA
Solved! Go to Solution.
06-25-2019 03:46 PM - last edited on 06-25-2019 03:49 PM by Porcha
The support arm can be pulled and then folded out, please click HERE and see items 13 and 12. If there are the pieces missing from your printer, please call our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST.
06-25-2019 06:10 PM