03-16-2019 02:22 AM
I have installed the software now 4 times and each time at the end it tells me to connect the printer which I do
and then it finds it, but tells me to wait while it finishes the install, which never completes,. just asking me to wait for ever and ever.
03-16-2019 11:41 AM
I don't think there are any known issues with the installer under W10. Regardless of the build.
Assume you are connecting the USB directly to the computer and not to a hub?
Have you tried plugging the connector into a different port
Have you tried using a different cable?
Try installing under a different user profile - ensure local admin permissions