Canon Community Canon Community
 


Reply
Highlighted
New Contributor
Posts: 1
Registered: ‎03-16-2019

TS3120 will not instal even with the latest downloads to Win 10 Pro

I have installed the software now 4 times and each time at the end it tells me to connect the printer which I do

and then it finds it, but tells me to wait while it finishes the install, which never completes,. just asking me to wait for ever and ever.

Esteemed Contributor
Posts: 3,229
Registered: ‎11-19-2017

Re: TS3120 will not instal even with the latest downloads to Win 10 Pro

Greetings,

I don't think there are any known issues with the installer under W10.  Regardless of the build.

 

Assume you are connecting the USB directly to the computer and not to a hub?

 

Have you tried plugging the connector into a different port

Have you tried using a different cable?

Try installing under a different user profile - ensure local admin permissions

 

 

 

 

~Rick
Bay Area - CA
~6D2(v1.1.0) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100 ~ImageClass MF644Cdw ~LBP622dw
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement