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New Contributor
Posts: 1
Registered: ‎01-24-2021

TS 3122 Not able to scan images to PC

This printer will print documents off the pc, but I can not make it scan a documnet and get it onto the PC.  I downloaded and installed all the Canon software, and have that bar on the croner of my desktop.  I click scan doc, and it scans it, then gives me error codes: 2,154,50.  

And it says my router signal is 67 %  

Also I hooked up a usb hardwire after I set it up.  How do i tell it to just use that, and not the wireless?  

WHY is it this diffucult to get these **bleep** printers to work!  it's insane 

Moderator
Posts: 1,834
Registered: ‎10-25-2012

Re: TS 3122 Not able to scan images to PC

Hello!

So that the Community can help you better, we will need to know any error messages you're seeing, and the Computer Operating System you're using (Windows Vista/7/8/10 or macOS 10.x or 11.x).

Any other details you'd like to give will only help the Community better understand your issue!

If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options. 

If you're outside of the USA, please click HERE to find support options in your country.

Thanks and have a great day!

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