Canon Community Canon Community

New Contributor
Posts: 1
Registered: ‎01-15-2018

TR8550 - no shutdown when Wireless is connected

Hello Canon Community


I bought a Pixma TR8550 and have a problem when I want to switch off the printer by pressing the power button. The shutdown process hangs.


When I plug out my WLAN access point that the printer has no connect to the WLAN, then the shutdown works fine.

Do you have the same issue detected? Any help is very appreciated.


Regards, Martin

Product Expert
Posts: 3,046
Registered: ‎10-16-2012

Re: TR8550 - no shutdown when Wireless is connected



Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement