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Product Expert
Posts: 3,799
Registered: ‎07-28-2014

Re: TR8520 pinter message set the PC to start Scanning

Hi melimeg,

 

Please try the following:

 

 1.  Click on the Windows Start button in the lower left corner.

 

 2.  In the list of programs, click on the Canon Utilities folder.

 

 3.  Click on the IJ Scan Utiltiy to open that program.

 

 4.  Once the IJ Scan Utility is open, please click either the Document button or the Photo button.

 

Are you able to scan?

 

If you are, for more informaiton regarding the IJ Scan Utility, please use the following link:

 

https://ugp01.c-ij.com/ij/webmanual/ScanUtility/W/TR8500%20series/1.1/EN/SU/Top.html

 

If you are unable to scan, please let us know the exact wording of the error message that you receive.

 

 

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