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New Contributor
Posts: 2
Registered: ‎10-05-2020

TR8520 only printing cover page

[ Edited ]

TR8520 has been printing fine but now it will only print a page titled cover page which lists printer stats; instead of what i actually want to print. All ink levels are good.  I'm using a Chromebook. It appears as though it's going to print but then spits out that cover page with stats and a blank page. Please help! Thanks!

cover page from printer.jpg

Esteemed Contributor
Posts: 3,205
Registered: ‎11-19-2017

Re: TR8520 only printing cover page


"Cover page with stats"?


What information or stats are printed?


What type of document(s) are you trying to print.  


Mybe you could provide an image or example.

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New Contributor
Posts: 2
Registered: ‎10-05-2020

Re: TR8520 only printing cover page

Hi Rick. I just attached the 'cover page' to my post. I am trying to print from Google docs/sheets and also email, screen shots, etc. I am able to print from my phone but always get the cover sheet when I print from Chromebook. The printer was working perfectly fine and then suddenly stopped. If you're able to help me I'd greatly appreciate your assistance. Thank you. Lisa
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