05-13-2019 06:46 PM - last edited on 05-14-2019 09:52 AM by Danny
My TR8520 printer makes loud clicking sounds when the print heads cycle. Also it will not print color. No error codes showing.
Roger
05-13-2019 10:24 PM
Greetings,
Not exactly sure whats happening from your description.
A print head doesn't "cycle" and any clicking inside the printer is not normal.
When was the last time you used your printer?
Suggest you perform a Nozzle Check Pattern
Front panel : Gear icon > Tools (menu) > Maintenance > Print Nozzle check pattern
If any of the lines are missing, you should perform a Cleaning. Same options above, except "Cleaning" instead of Check Pattern.
Clicking might mean something is broken, binding, not aligned or seated correctly. (while somethng is moving or indexing)
If clicking is ocurring when the ink tanks and head are stationary, I woud assume the print head was clogged or damaged.
~Rick
Bay Area - CA
~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
05-14-2019 09:10 AM
Hi Rdal,
With the error the printer is experiencing, it will require servicing. We ask that you please contact a Canon technical support representative HERE to obtain your servicing options. Another option is contacting one of our live chat agents by clicking HERE. A representative will be happy to assist you.
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