TR 7520 Copy

[laoszak]

I am unable to copy a Black and White Document.  I place the document on the platen, press the black button and a blank piece of paper is ejected.

[Danny]

Hi, laoszak!

So that the Community can help you better, please let us know if you're getting the same results when you try to print from a computer or mobile device. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[laoszak]

I CAN print a document from the PC and it will also scan a document.  It just doesnt print from the platen.

[laoszak]

Any solution to why I cannot print a copy from the platen?  I can print from the PC.

[Patrick]

Hi laoszak,

Please perform this test:

1.  Tap the gear icon at the bottom of the display of your PIXMA TR7520.

2.  Tap Maintenance.

3.  Tap Print nozzle check pattern.

4.  Tap Yes.

A test page will print.

Please compare yours to the example below.  Does yours match the example?