Canon Community Canon Community
 


Reply
New Contributor
Posts: 2
Registered: ‎11-09-2020

Switching between B&W and Color printing

How do I switch back and forth from printing in black and white to printing in color?

Anytime I press the "Color" button it just gives me an error saying, "The size of loaded paper is different from the print settings"

 

I haven't been able to find any help anywhere.

Moderator
Posts: 694
Registered: ‎06-05-2013

Re: Switching between B&W and Color printing

Welcome to the Canon forum!

So that the Community can help you better, we will need to know what model Canon 

equipment you are using. Any other details you'd like to give will only help the Community better understand your issue.  If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

New Contributor
Posts: 2
Registered: ‎11-09-2020

Re: Switching between B&W and Color printing

Using a PIXMA MX492
Product Expert
Posts: 3,799
Registered: ‎07-28-2014

Re: Switching between B&W and Color printing

Hi dcouch93,

 

Please make sure that the paper type and size that you have loaded in your PIXMA MX492 matches the settings on your printer.

 

Please pull out the paper cassette and push it back in.

 

Figure: LCD

Press OK when this is displayed on your PIXMA MX492.

 

Figure: LCD

Use the left or right arrow to select the size of the paper that is in the cassette and press OK.

 

Figure: LCD

Use the left or right arrow to select the type of paper that is loaded in the cassette and press OK.

 

Once set, please attempt to print.

 

 

 

 

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement