10-12-2018 08:41 AM
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11-06-2018 07:05 PM - edited 11-06-2018 07:07 PM
So, I just got mine working!!!!!!! Not with the steps provided here though. I have a pixma MG5410, everything original and i got the infamous 1403. The steps provided here did not work. However, i took the printer head completely apart, gaskets, plastics etc, and cleaned it with cotton and alcohol until there was no visible ink in the cotton. I put it back together and gave the contacts a good scrubbing with cotton and alcohol. There seemed to be some sort of green residue on it. I put it in and voila!! Works like a charm. Hope any of you find this helpful
11-19-2018 06:16 PM
MG7520 just died with this error. I printed a one page school form successfully. Then I reprinted it, and the error popped up.
I tried the reseat procedure twice. I even cleaned to contacts on the print head and the pins on the printer main body, but neither had any effect.
01-07-2019 07:37 PM
Contacting Canon tech support does nothing other than waste time. They will tell you to reseat the print head and turn it off/unplug and restart. That's it. Most people on the forum will be past that point. The support people seem to be reading from a menu and really can't offer any additional help.
01-07-2019 07:48 PM
It seems pretty stupid that just because the printhead has problems that I can't use things that don't use the printhead (scanner, fax, etc) - in fact my MX922 is now a brick because I can't get past the 1403 error and won't do anything until that is done.
Oh, and I Canon was going to offer to sell me a new printhead, but they are BACKORDERED - but don't worry, there isn't any issue with the printheads ;-)
Then they did offer some sort of loyalty discount if I bought a new printer....no thanks.
01-08-2019 01:36 PM
Yesterday 2 of my MX922 got the same error. I have 6 of MX922 total, and I replaced printhead from working printer. After 10 pages (!) printer broke that prinhead too! First problems came right one month after warranty expiration date.
01-08-2019 03:24 PM - edited 01-08-2019 04:57 PM
Just fixed one of the broken printer. I can not understand the logic how to get in the "Settings", but sometimes printer allows you to push "Menu" button. Then go to "Maintenance" -> "Auto head aligment"and now printer doesn't have that stupid error.
The same printhead, same printer - just one aligment and error gone. It means nothing wrong with printer and printhead! Hey canon how do you explain that?
UPD Same error again after 25 pages