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Occasional Contributor
Posts: 9
Registered: ‎01-10-2019
Accepted Solution

Support Code 1240

The operation panel window on my Canon TS8220 printer shows " Support Code 1240. The operation panel is closed. Open the operation panel. OK" When I click OK and open the panel the window mesage does not change.Ditto on restart. How do I get back to the home window?



Product Expert
Posts: 3,255
Registered: ‎10-16-2012

Re: Support Code 1240



If the error persists while the operation panel is opened completely, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.



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New Contributor
Posts: 1
Registered: ‎03-06-2020

Re: Support Code 1240

Support Code 1240 Unable to remedy problem after paper tray out and clicking OK
New Contributor
Posts: 1
Registered: ‎11-28-2015

Re: Support Code 1240

I open the panel on my TS9150 and take outthe paper tray and still the Support Code 1240 shows.

I see this problem has been encountered by other people.   How do I solve it ?


New Contributor
Posts: 1
Registered: ‎11-18-2020

Re: Support Code 1240

Hi, I have tried to lift the operation panel sooo many times and still repeating 1240 error code. Can anyone please help!? I have a Canon ts5150

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