Slow printing

[bonnieh]

My Pixma 922 all of a sudden prints extremely slowly.  When I try to print, a message pops up on my computer screen saying Error Printing:  the canon printer cannot print........  However, it prints, but very slowly.  This started happening after I replaced the ink and didn't have one of the cartridges all the way pressed down.  I fixed it, but ever since it gives me this message but still prints--very slowly.  Can anyone help?

[ArthurJ]

Hi bonnieh,

I recommend performing a reset of the printer. While the printer is on, unplug the power cord from the printer and let it sit for 60 seconds. While the power is off, press the power button 5 times. After 60 seconds plug the power cord back in and power on the printer.

If that does not resolve the issue, we would need some more information to help narrow down this issue.

1. If you make a copy directly form the printer does it print slow?
2. What version of Windows or Macintosh is installed on your computer?
3. Is the printer connected wirelessly or with a usb cord?

We look forward to your reply.