08-28-2018 10:15 AM - last edited on 08-28-2018 10:30 AM by Danny
Hi guys, I have a Cannon MX922 and had the same problem. For me my printer took 5+ minutes just to process then to print just one page. I also couldn't see the ink levels anymore in the printing pop-up box on my laptop when I went to print. I even did the suggesting LAN detail print to see the connection strength and it was strong.
I fixed my issue by downloading the drivers to the printer. I found that a driver was unavailable when I tried to just reconnect the printer to my laptop wirelessly. But I got all the drivers and it fixed my problems.
I downloaded the drivers from here:
https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-multifunction/mx-s... [link replaced with Canon USA link to ensure the right software is offered]
There's a set for Windows and for Mac. I hope this helps, good luck.
08-28-2018 10:30 AM
06-08-2020 05:05 PM - edited 06-08-2020 11:19 PM
Well I fixed the MX922 slow or not printing problem. It is still slow for complex printouts, but at least it is much better now. I don't know about scanning because I use VuScan software instead of Canon. It is very reliable.
There is new firmware for Catalina. It only works for Catalina 10.15.5 and after, not before.
This is what I did:
A - Go to this website and follow instructions to download the new firmware and update it in the printer. Warning - once it is downloaded into the printer you cannot go back to the previous firmware.
After updating the firmware, then I did this (maybe it is not necessary, but I wanted to be sure):
Maybe this will help some of you, hope so.