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Scanning diagonal irregularity

rogerbohl
Apprentice

MX922: I just had a very strange scanning irregularity:  When scanning from the flat bed scanner, the image came out rotated about 10 degrees.  It repeated.  When scanning from the sheet feeder, it scanned correctly.  Thinking it was a mechanical error in the moveable scanning bar, I watched it scan with no document and the bar stayed perpendicular to the direction of movement.  When "copying" it scanned and printed correctly.  ????

 

I powered off, repowered, and all is fine.

 

Strange bug!!!!

1 ACCEPTED SOLUTION

Michael
Product Expert
Product Expert

Hello.

 

Try the following adjustment to see fi we can resolve your issue:

 

1.  Open the IJ Scan Utility program on your computer.

2.  Click Settings.

3.  Click the Document tab on the left.

4.  Expand the Image Processing Settings section to the right.

5.  Turn off the "Correct Slanted Document" setting.

6.  Repeat this for each of the tabs on the left if available.

7.  Click OK.

 

Once this has been done try scanning to test the adjustment.

 

This didn't answer your question or issue? Find more help at Contact Us.

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

View solution in original post

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

Try the following adjustment to see fi we can resolve your issue:

 

1.  Open the IJ Scan Utility program on your computer.

2.  Click Settings.

3.  Click the Document tab on the left.

4.  Expand the Image Processing Settings section to the right.

5.  Turn off the "Correct Slanted Document" setting.

6.  Repeat this for each of the tabs on the left if available.

7.  Click OK.

 

Once this has been done try scanning to test the adjustment.

 

This didn't answer your question or issue? Find more help at Contact Us.

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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